TRUSS WINE  LLC

Privacy Policy

Introduction

Purpose
At Truss Wines (www.trusswines.com), we value your privacy. To put that into practice, we take 
reasonable steps toward protecting your privacy and managing your information.

This Privacy Policy describes the information we collect, where it comes from, how it’s used, and 
how it is stored.

This Privacy Policy also includes information to help you understand how the choices you have can 
change the collection and usage of certain information and how you can contact us with questions or 
concerns.

By using this Website, contacting us, or providing any personal information, you signify your 
consent to this Privacy Policy, agree to comply with its terms, and consent to our collection and 
usage of your personal information as described in this Privacy Policy, in all cases subject to 
applicable law.
Scope
This Privacy Policy at https://www.trusswines.com/privacy-policy applies only to our website at 
www.trusswines.com (the “Website”) and to visitors and users of our Website. It does not apply to 
any information we collect through channels, online or offline, other than this Website, such as 
phone, email, or mail operations concerning our operations, products, or services, as well as
non-Website marketing contacts with you.


For your convenience, this Website may contain links to other websites. This Privacy Policy does 
not apply to any third-party website or service, and you should review the privacy policies of 
those sites before using them because other websites may not treat information collected online in 
the same manner as we do. Those privacy policies may include information about how to view, edit, 
download, or remove information or how to opt-out of certain practices. We are not responsible for 
the privacy practices, advertising, products, or content of those websites.



Updates and Changes

If we decide to change our Privacy Policy, we will post those changes on this page at 
https://www.trusswines.com/privacy-policy.

If you are concerned about how your personal information is used, please visit our Website often 
for this and other important announcements and updates.



Problems/Questions

If you have questions or concerns about our Privacy Policy, you may contact us at 
info@trusswines.com.



What Information We Collect

This section includes a general description of the type of information we may collect about you. 
Those who wish to communicate with us but do not wish to provide personally identifiable 
information through the Website may contact us through the address or phone numbers provided on our 
Website, or through our online chat function.



Information you provide to us


We collect some information that you provide directly to us through this Website. We collect 
contact information you provide, including:
Name Address
Phone Numbers Email Address
Other contact information

We collect this information with your consent, to perform any contract you may have with us, and in 
service of our legitimate business interests.

We collect financial information you provide, including: Credit/Debit Card Information
We collect this information with your consent, to perform any contract you may have with us, and in 
service of our legitimate business interests.

We do not seek to or intentionally collect other information that you provide directly to us.

We do not seek to or intentionally collect other identifying information that you provide directly 
to us.

We collect information about your usage of the Website that you provide, including: Location
We collect this information with your consent, to perform any contract you may have with us, and in 
service of our legitimate business interests.

We do not seek to or intentionally collect sensitive information that you provide directly to us.


Information we collect about you

Even if you do not submit personal information through the Website, we gather navigational 
information about where visitors go on the Website and information about the technical efficiencies 
of our Website and services (such as time to connect to the Website or time to download pages). 
This information allows us to see which areas of our Website are most visited and helps us better 
understand the user experience. This data helps us improve the quality of the Website by 
recognizing and delivering more of the features, areas, and services our visitors prefer.

In this process of gathering information, we may collect personally identifiable and non- 
personally identifiable information (such as domain type, browser type and version, service 
provider and IP address, referring/exit pages, operating system, date/time stamp, and click- stream 
data). We collect this information to perform any contract you may have with us, and in service of 
our legitimate business interests.

We may also create and use electronic records to compile statistics about how our visitors 
collectively interact with our Website by collecting, aggregating, and using information from or 
about you such as data about the type of browser and operating system used, which web pages you 
view, the time and duration or your visits to our Website, the search queries you use on this 
Website, whether you clicked on any items or links on the Website, whether you have clicked on any 
links in any emails sent from us or third parties on our behalf, whether you have chosen to opt-out 
of certain services or information sharing, and whether you have viewed or ordered certain products 
or services, to improve our products and services. We collect this information to perform any 
contract you may have with us and in service of our legitimate business interests.

We may obtain information about you from outside sources. For example, we may obtain commercially 
available information about you from third parties, such as credit information to prevent fraud, or 
purchase email lists from third parties for advertising and marketing purposes. We collect this 
information to perform any contract you may have with us and in service of our legitimate business 
interests.

If you access the Website using a device, we may collect the following device data: Device Type


Operating System Unique device identifiers Device settings
Geo-location data IP addresses Browser type Browser ID Clickstream data
User workflow progress

Other (text field)
We collect this information to perform any contract you may have with us and in service of our 
legitimate business interests.

We do not seek to or intentionally collect other information about you ourselves or from third 
parties.



How We Use Personal Information

We collect personal information so that we can: Operate and improve our Website Operate our 
business
Improve our goods and services Communicate with you
Ensure compliance with law


Operate and Improve our Website

Here are some examples of what we mean by operate and improve our Website: Keep the Website running
Personalize your website experience

Provide support and respond to questions from users and Website visitors Maintain security of 
information and data
Address network functioning, engineering, and troubleshooting issues Prevent fraud
Process payments

Grant access to the Website Register user accounts
Attribute content to the right person


Improve our Website

Improve, personalize, and expand our website Personalize experiences
Understand and analyze how you use our website Learn about users’ needs
Track traffic patterns and Website usage

Customize our recommendations and promotions to you


Operate our Business

Here are some examples of what we mean by operate our business: Keep Truss Wines running
Provide our offerings

Comply with legal requirements Fulfill orders and deliveries Recruit team members
Administer our business and keep proper records Engage in a sale of all or part of our business

Improve our goods and services

Here are some examples of what we mean by improve our goods and services: Develop new products, 
services, or features
Measure, support, and improve our offerings

Analyze trends and conduct research about improving our products and services


Communicate with you

Here are some examples of what we mean by communicate with you, directly or through one of our 
partners:

Provide customer service

Email you, mail you, or contact you in other ways you approve, such as phone or text Provide 
updates and other information relating to the Website


Send you marketing messages Send surveys
Launch and operate promotions Suggest products or services of interest
Contact you for research or informational purposes

Enable online registration and provide customer service with respect to registration Email 
newsletters

Ensure compliance with the law

Prevent fraud

Investigate atypical usage

Investigate claims and/or legal actions, violations of law or agreements, and compliance with 
relevant applicable laws and legal process

Comply with law

Prevent fraud and reduce credit risks

Cooperate with police and other governmental authorities when subject to judicial or administrative 
process (such as a subpoena) or as provided by law

Respond to civil or criminal investigations, claims, or lawsuits

Respond as we believe is necessary or appropriate to prevent physical harm or financial loss

Protect the rights, property or safety of visitors to the Website or the public Resolve disputes


How We Share Personal Information

We do not share your personal information outside the Company except as required by law or as 
disclosed elsewhere in this Privacy Policy.



Location of Personal Information

We must, of course, store and process your data somewhere. We store or process your data only in 
the United States.


How We Secure Information

We believe in providing a safe and secure experience for all of our online visitors. To that end, 
we have implemented security measures to protect the information collected from you. We maintain 
reasonable physical and electronic safeguards designed to limit unauthorized access to your 
personally identifiable information and to protect you against the criminal misuse of that 
information.

While we use these security measures to protect your information, please remember that no data 
transmitted over the Internet or stored and used for business purposes can ever be completely 
secure. No security measures are perfect or impenetrable. We cannot guarantee:

that your information will only be viewed by approved people that information you share will remain 
private
that information you share will not become publicly available
You can reduce the chances of these things happening by using a strong password, by not re- using 
passwords, and by protecting your devices against viruses and other malware.


Business Transactions

If we sell our assets or merge with another company, or if our company goes out of business, user 
information used by the business will be one of our assets that might be transferred to our 
successor. You consent to that successor's use of your information, subject to the terms of this 
Privacy Policy.



Access and Choice

You have choices about the information we collect.

If you do not want to agree to the ways we've said that we might use your personal information, 
your first and best step is to not submit any of that personal information to us.

If you do not want to receive emails that we send, including those with information or promotions, 
you can unsubscribe to those emails by clicking the unsubscribe link, responding with 
"unsubscribe," or contacting the "help" email address below.

If you do not want to receive other marketing materials from us or if you do not want us to share 
your personal information with other entities as described in this Privacy Policy, please send us 
your name, address, and email address, together with a statement that you want to opt-out from 
information sharing or receiving materials (or both).

Please send your information and request to: info@trusswines.com
or

send your information and request to:

265 T-Diamond Way, Templeton, CA 93465




Children’s Personal Information


This Website is not intended to be used by children under the age of 13. Children under the age of 
13 may not use or submit any information to the Website, and their guardians should not permit them 
to do so. The Company does not seek to or intentionally collect any personal information from 
children under 13. If such a child or their guardian alerts us, we will take reasonable steps to 
delete any such information as quickly as is practical.



JURISDICTION-SPECIFIC PROVISIONS

The provisions in the following sections reflect requirements of various legal jurisdictions that 
may apply to some users but not others. Because our users may access the Website from anywhere, we 
expend meaningful effort to comply with all of those laws to which we are subejct. If you are not 
the intended subject of a particular section, then those terms will not apply to you or your usage 
of the Website.



US State Privacy Rights

If you are a resident of one of the US states below and the processing of personal information 
about you by the Website is subject to privacy laws that are specific to your state, you have 
certain rights with respect to that information, in all cases subject to state law. Some state 
privacy laws are relatively new, and so the correct interpretation of these laws is not yet settled 
in some cases. In those cases, we will make a good-faith effort to comply with the law.



COLORADO

This section applies only if you are a Colorado resident and we (1) (A) do business in Colorado or 
(B) produce products or services that are targeted to Colorado residents and (2) (A) during a 
calendar year, control or process personal data of at least 100,000 Colorado residents or (B)


control or process personal data of at least 25,000 Colorado residents and derive revenue or 
receive a financial benefit from the sale of personal data.

You have the following rights:

1. A right of knowledge - you may ask that we confirm whether or not we are processing your 
personal data.

2. A right of access - you may ask to access your personal data we are processing; you may ask to 
receive a copy of the personal data that you previously provided to us in a portable and, to the 
extent technically feasible, readily usable format.

3. A right of correction - you may correct inaccuracies in your personal data, taking into account 
the nature of that data and the purposes of processing that data.

4. A right of deletion - you may ask that we delete personal data provided by or obtained about 
you.

5. A right of opt-out - you may opt out of the processing of the personal data for purposes of (1) 
targeted advertising, (2) the sale of personal data, or (3) profiling in furtherance of decisions 
that produce legal or similarly significant effects concerning you. You also have the right to opt 
out by using a universal opt-out mechanism that meets technical standards that will be established 
by the state attorney general.

6. A right to appeal - you have the right to appeal a company decision not to fulfill any of these 
requests.

We have the following related obligations, subject to applicable law:

1. Timely response to your requests.

We have to respond to your requests without undue delay, but in all cases within 45 days of 
receipt.

We may extend the response period once by 45 additional days when reasonably necessary, taking into 
account the complexity and number of your requests, so long as we


inform you of any extension within the initial 45-day response period, together with the reason for 
the extension.

If we decline to take action on your request, we have to inform you without undue delay, but in all 
cases and at the latest within 45 days of receipt of the request, including the justification for 
declining to take action and instructions for how to appeal our decision.
In general, we will provide information in response to your requests without charge, up to once 
annually per user.
2. Appeal mechanism.

We have to establish a process for you to appeal our refusal to take action on a request within a 
reasonable period of time after your receipt of our decision not to take action.

We have to make the appeal process conspicuously available and similar to the process for 
submitting requests to initiate action. You may appeal our decision by replying to our decision or 
by making a new request for an appeal of that decision.

Within 45 days of receipt of an appeal, we have to inform you in writing of any action taken or not 
taken in response to the appeal, including a written explanation of the reasons for the decisions.

We may extend the response period once by 60 additional days when reasonably necessary, taking into 
account the complexity and number of your requests, so long as we inform you of any extension 
within the initial 45-day response period, together with the reason for the extension.
If the appeal is denied, we will also provide you with an online mechanism, if available, or other 
method through which you may contact the state attorney general to submit a complaint.
Under Colorado law, you have the option to opt-in to processing of your personal data for targeted 
advertising or the sale of personal data on the terms described in detail in this privacy policy. 
Even after you provide opt-in consent, you may withdraw your consent by using the opt- out 
procedures described in this privacy policy. This disclosure will also be included where you can 
opt-in as described in this paragraph.


We do not “sell” personal information as defined by Colorado law nor do we process your personal 
data for targeted advertising.

Please make any of your requests under Colorado law, as applicable, using one of these methods:

info@trusswines.com

265 T-Diamond Way, Templeton, CA 93465



CONNECTICUT

This section applies only if you are a Connecticut resident and we (1) (A) do business in 
Connecticut or (B) produce products or services that are targeted to Connecticut residents; and
(2) during the prior calendar year, controlled or processed the personal data of (A) at least 
100,000 Connecticut residents; or (B) (i) at least 25,000 or more Connecticut residents and (ii) we 
derived over 25% of our gross revenue from the sale of personal data.

You have the following rights:

1. A right of knowledge - you may ask that we confirm whether or not we are processing your 
personal data.

2. A right of access - you may ask to access your personal data we are processing; you may ask to 
receive a copy of the personal data that you previously provided to us in a portable and, to the 
extent technically feasible, readily usable format.

3. A right of correction - you may correct inaccuracies in your personal data, taking into account 
the nature of that data and the purposes of processing that data.

4. A right of deletion - you may ask that we delete personal data provided by or obtained about 
you.

5. A right of opt-out - you may opt out of the processing of the personal data for purposes of (1) 
targeted advertising, (2) the sale of personal data, or (3) profiling in furtherance of decisions 
that produce legal or similarly significant effects concerning the consumer.


6. A right to appeal- you have the right to appeal a company decision not to fulfill any of these 
requests.

We have the following related obligations, subject to applicable law:

1. Timely response to your requests.

We have to respond to your requests without undue delay, but in all cases within 45 days of 
receipt.

We may extend the response period once by 45 additional days when reasonably necessary, taking into 
account the complexity and number of your requests, so long as we inform you of any extension 
within the initial 45-day response period, together with the reason for the extension.

If we decline to take action on your request, we have to inform you without undue delay, but in all 
cases and at the latest within 45 days of receipt of the request, including the justification for 
declining to take action and instructions for how to appeal our decision.
In general, we will provide information in response to your requests without charge, up to once 
annually per user.
2. Appeal mechanism.

We have to establish a process for you to appeal our refusal to take action on a request within a 
reasonable period of time after your receipt of our decision not to take action.

We have to make the appeal process conspicuously available and similar to the process for 
submitting requests to initiate action.

Within 60 days of receipt of an appeal, we have to inform you in writing of any action taken or not 
taken in response to the appeal, including a written explanation of the reasons for the decisions.
If the appeal is denied, we will also provide you with an online mechanism, if available, or other 
method through which you may contact the state attorney general to submit a complaint.
We do not “sell” personal information as defined by Connecticut law nor do we process your personal 
data for targeted advertising.


Please make any of your requests under Connecticut law, as applicable, using one of these methods:

info@trusswines.com

265 T-Diamond Way, Templeton, CA 93465


UTAH

This section applies only if you are a Utah resident and we (1) (A) do business in Utah or (B) 
produce products or services that are targeted to Utah residents; (2) earn at least $25 million in 
annual revenue; and (3) during the prior calendar year, controlled or processed the personal data 
of (A) at least 100,000 Utah residents; or (B) (i) at least 2 5,000 Utah residents and (ii) we 
derived over 25% of our gross revenue from the sale of personal data.

You have the following rights:

1. A right of knowledge - you may ask that we confirm whether or not we are processing your 
personal data.

2. A right of access - you may ask to access your personal data we are processing; you may ask to 
receive a copy of the personal data that you previously provided to us in a portable and, to the 
extent technically feasible, readily usable format.

3. A right of deletion - you may ask that we delete personal data provided by you.

4. A right of opt-out - you may opt out of the processing of the personal data for purposes of (1) 
targeted advertising or the sale of personal data.

We have the following related obligations, subject to applicable law:

1. Timely response to your requests.

We have to respond to your request without undue delay, but in all cases within 45 days of receipt.

We may extend the response period once by 45 additional days when reasonably necessary, taking into 
account the complexity and number of your requests, so long as we inform you of


any extension within the initial 45-day response period, together with the reason for the 
extension.

If we decline to take action on your request, we have to inform you without undue delay, but in all 
cases and at the latest within 45 days of receipt of the request, including the justification for 
declining to take action and instructions for how to appeal our decision.

In general, we will provide information in response to your requests without charge, up to once 
annually per user.

We do not “sell” personal information as defined by Utah law nor do we process your personal data 
for targeted advertising.

We do not process sensitive personal information as defined by Utah law.



Please make any of your requests under Utah law, as applicable, using one of these methods: 
info@trusswines.com
265 T-Diamond Way, Templeton, CA 93465



IOWA

This section applies only if you are an Iowa resident and we (1) (A) do business in Iowa or (B) 
produce products or services that are targeted to Iowa residents; and (2) during the prior calendar 
year, controlled or processed the personal data of (A) at least 100,000 Iowa residents; or (B) (i) 
at least 25,000 Iowa residents and (ii) we derived over 50% of our gross revenue from the sale of 
personal data.

You have the following rights:

1. A right of knowledge - you may ask that we confirm whether or not we are processing your 
personal data.


2. A right of access - you may ask to access your personal data we are processing; you may ask to 
receive a copy of the personal data that you previously provided to us in a portable and, to the 
extent technically feasible, readily usable format.

3. A right of opt-out - you may opt out of the sale of personal data.

We have the following related obligations, subject to applicable law:

1. Timely response to your requests.

We have to respond to your request without undue delay, but in any case within 90 days of receipt.

We may extend the response period once by 45 additional days when reasonably necessary, taking into 
account the complexity and number of your requests, so long as we inform you of any extension 
within the initial 90-day response period, together with the reason for the extension.

If we decline to take action on your request, we have to inform you without undue delay, but in any 
case within 90 days of receipt of the request, including the justification for declining to take 
action and instructions for how to appeal our decision.

In general, we will provide information in response to your requests without charge, up to twice 
annually per user.

2. Appeal mechanism

We have to establish a process for you to appeal our refusal to take action on a request within a 
reasonable period of time after your receipt of our decision not to take action.

We have to make the appeal process conspicuously available and similar to the process for 
submitting requests to initiate action.

Within 60 days of receipt of an appeal, we have to inform you in writing of any action taken or not 
taken in response to the appeal, including a written explanation of the reasons for the decisions.


If the appeal is denied, we will also provide you with an online mechanism, if available, or other 
method through which you may contact the state attorney general to submit a
complaint.
We do not “sell” personal information as defined by Iowa law.

We do not process sensitive personal information as defined by Iowa law nor do we process your 
personal data for targeted advertising..

Please make any of your requests under Iowa law, as applicable, using one of these methods: 
info@trusswines.com
265 T-Diamond Way, Templeton, CA 93465



VIRGINIA

This section applies only if you are a Virginia resident and we (1) (A) do business in Virginia or
(B) produce products or services that are targeted to Virginia residents and (2) (A) during a 
calendar year, control or process personal data of at least 100,000 Virginia residents or (B) 
control or process personal data of at least 25,000 Virginia residents and derive over 50 percent 
of our gross revenue from the sale of personal data.

You have the following rights:

1. A right of knowledge - you may ask that we confirm whether or not we are processing your 
personal data.

2. A right of access - you may ask to access your personal data we are processing; you may ask to 
receive a copy of the personal data that you previously provided to us in a portable and, to the 
extent technically feasible, readily usable format.

3. A right of correction - you may correct inaccuracies in your personal data, taking into account 
the nature of that data and the purposes of processing that data.

4. A right of deletion - you may ask that we delete personal data provided by or obtained about 
you.


5. A right of opt-out - you may opt out of the processing of the personal data for purposes of (1) 
targeted advertising, (2) the sale of personal data, or (3) profiling in furtherance of decisions 
that produce legal or similarly significant effects concerning the consumer.

6. A right to appeal - you have the right to appeal a company decision not to fulfill your request.

We have the following related obligations, subject to applicable law:

1. Timely response

We have to respond to your request without undue delay, but in all cases within 45 days of receipt.

We may extend the response period once by 45 additional days when reasonably necessary, taking into 
account the complexity and number of your requests, so long as we inform you of any extension 
within the initial 45-day response period, together with the reason for the extension.

If we decline to take action on your request, we have to inform you without undue delay, but in all 
cases and at the latest within 45 days of receipt of the request, including the justification for 
declining to take action and instructions for how to appeal our decision.
In general, we will provide information in response to your requests without charge, up to twice 
annually per user.
2. Appeal mechanism

We have to establish a process for you to appeal our refusal to take action on a request within a 
reasonable period of time after your receipt of our decision not to take action.

We have to make the appeal process conspicuously available and similar to the process for 
submitting requests to initiate action.

Within 60 days of receipt of an appeal, we have to inform you in writing of any action taken or not 
taken in response to the appeal, including a written explanation of the reasons for the decisions.

If the appeal is denied, we will also provide you with an online mechanism, if available, or other 
method through which you may contact the state attorney general to submit a

complaint.
Please make any of your requests under Virginia law, as applicable, using one of these methods:
info@trusswines.com

265 T-Diamond Way, Templeton, CA 93465
Updated: August 15, 2023